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MAKE HAPPEN

MAKE HAPPEN

GET YOUR SHIP TOGETHER ->

Making Ship Happen

It’s been a crazy year, and we get it – brands are managing a lot right now. From adding additional safety measures, maintaining the customer experience online, and the strain of logistics – brands are dealing with a lot of ship right now. At flexEngage, we manage the post-purchase experience from click to collect to keep your customers happy and creating seamless service for you.

There’s So Much Ship Out There

eCommerce accelerated this year - with 10 years growth in 3 months- and many new competitors are not equipped to compete on customer experience a top differentiator online.

Ship's Getting Complicated

Logistics is becoming more of a headache with caps on orders affecting some of the top retailers during the holiday season.

Ship's Getting Expensive

Record eCommerce competition is driving up customer acquisition costs and is creating high-churn.

Why Focus on this Ship?

We Help You Get Ship Done

Launch & Update at Light Speed

Our agile team keeps your customer experience from order to delivery on its top game, constantly evaluating how to strengthen your post-purchase experience channel with our team of experts.

Communicate to Your Customers on a High-Engagement Rates

Increase your odds of customers seeing your messaging/updates, with one of the strongest channels for engagement.

Keep Customer Retention High

Build strong relationships with your customers post-purchase to keep churn low and make your CAC go even further.

Customer Service

We prioritize your success. Our team works to create a complete strategy to enhance your cross-channel marketing efforts, including web and in-store traffic, upsells, social channels.

The Right Targeting

Recency is one of the strongest indicators as to whether a customer will purchase from you again. By focusing on recent customers and fostering brand affinity, we can create a better post-purchase customer experience and help to minimize churn.

Best-In-Class Design

At flexEngage, we are known as one of the leading eReceipt company for a reason. Our team of developers, designers, and customer success managers push the envelope in post-purchase marketing design and experience for leading brands.

How We Get Ship Done

Why Focus on this Ship?

There’s So Much Ship Out There​

eCommerce accelerated this year - with 10 years growth in 3 months- and many new competitors are not equipped to compete on customer experience a top differentiator online.

Ship's Getting Complicated

Logistics is becoming more of a headache with caps on orders affecting some of the top retailers during the holiday season.

Ship's Getting Expensive

Record eCommerce competition is driving up customer acquisition costs and is creating high-churn.

We Help You Get Ship Done

Launch & Update at Light Speed

Our agile team keeps your customer experience from order to delivery on its top game, constantly evaluating how to strengthen your post-purchase experience channel with our team of experts.​

Communicate to Your Customers on a High-Engagement Rates

Increase your odds of customers seeing your messaging/updates, with one of the strongest channels for engagement. ​

Keep Customer Retention High

Build strong relationships with your customers post-purchase to keep churn low and make your CAC go even further.

How We Get Ship Done

Customer Service

We prioritize your success. Our team works to create a complete strategy to enhance your cross-channel marketing efforts, including web and in-store traffic, upsells, social channels.

The Right Targeting

Recency is one of the strongest indicators as to whether a customer will purchase from you again. By focusing on recent customers and fostering brand affinity, we can create a better post-purchase customer experience and help to minimize churn.

Best-In-Class Design

At flexEngage, we are known as one of the leading eReceipt company for a reason. Our team of developers, designers, and customer success managers push the envelope in post-purchase marketing design and experience for leading brands.

Getting Ship Done

GET YOUR SHIP TOGETHER ->

Get Your Consultation

We’ll review your post-purchase stack to see where everything is and see what your top pain points are.

Receive Your Custom Plan

You'll receive a customized proposal on how to excel at the post-purchase experience.

Onboarding

The swift launch begins. During this time, we will establish your goals and strategy for the year.  

Launch

Our integration and development experts will have you up and running in as little as two weeks. 

Excel Past Standards

We’ll review your post-purchase stack to see where everything is and see what your top pain points are.

How We Get Ship Done

GET YOUR SHIP TOGETHER ->
1. Get Your Consultation
We’ll review your post-purchase stack to see where everything is and see what your top pain points are.
2. Get Your Recommendations
After an analysis of your post-purchase experience, you’ll receive a customized proposal on how to excel at the post-purchase experience.
3. Onboarding
After you sign-on, we will begin working towards a swift launch. During this time, we will establish your goals and strategy for the year.
4. Launch
Our integration and development experts will have you up and running in as little as two weeks.
5. Excel Past Industry Standards
Your dedicated success team is focused on enhancing the experience for your customers so you and your customers get a better, and easier to manage system.
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What Our Clients Say

"flexEngage positions Shoe Carnival to be more customer-centered, and gives them post-sale options that align with the way they want to shop..."
David Groff
VP of Administration & Business Development, Shoe Carnival

The Ship We Manage

Order Tracking

We’re like that other order tracking system, but less high-maintenance.

About Order Tracking

Digital Receipt

We’re the leading eReceipt solution for a reason. Get all the features you’ll need to extend your customer’s experience into the next sale.

About Digital Receipts

eComm Notifications

Keep your customers in the know about their order: from when it ships, when it’ll deliver, to any delays that may be happening with their order. Communication is key, y’all.

About eComm

Packing Slips

This is the last touchpoint you have with your customers that has the high engagement rates transactional messages usually see. Use it wisely, friend.

About Packing Slips

LET's MAKE SHIP HAPPEN

Want to learn more about upping your post-purchase marketing strategy from click through ship? Request an evaluation of your post-purchase marketing stack.

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