It’s been a crazy year, and we get it – brands are managing a lot right now. From adding additional safety measures, maintaining the customer experience online, and the strain of logistics – brands are dealing with a lot of ship right now. At flexEngage, we manage the post-purchase experience from click to collect to keep your customers happy and creating seamless service for you.
eCommerce accelerated this year - with 10 years growth in 3 months- and many new competitors are not equipped to compete on customer experience a top differentiator online.
Logistics is becoming more of a headache with caps on orders affecting some of the top retailers during the holiday season.
Record eCommerce competition is driving up customer acquisition costs and is creating high-churn.
Our agile team keeps your customer experience from order to delivery on its top game, constantly evaluating how to strengthen your post-purchase experience channel with our team of experts.
Increase your odds of customers seeing your messaging/updates, with one of the strongest channels for engagement.
Build strong relationships with your customers post-purchase to keep churn low and make your CAC go even further.
We prioritize your success. Our team works to create a complete strategy to enhance your cross-channel marketing efforts, including web and in-store traffic, upsells, social channels.
Recency is one of the strongest indicators as to whether a customer will purchase from you again. By focusing on recent customers and fostering brand affinity, we can create a better post-purchase customer experience and help to minimize churn.
At flexEngage, we are known as one of the leading eReceipt company for a reason. Our team of developers, designers, and customer success managers push the envelope in post-purchase marketing design and experience for leading brands.
eCommerce accelerated this year - with 10 years growth in 3 months- and many new competitors are not equipped to compete on customer experience a top differentiator online.
Logistics is becoming more of a headache with caps on orders affecting some of the top retailers during the holiday season.
Record eCommerce competition is driving up customer acquisition costs and is creating high-churn.
Our agile team keeps your customer experience from order to delivery on its top game, constantly evaluating how to strengthen your post-purchase experience channel with our team of experts.
Increase your odds of customers seeing your messaging/updates, with one of the strongest channels for engagement.
Build strong relationships with your customers post-purchase to keep churn low and make your CAC go even further.
We prioritize your success. Our team works to create a complete strategy to enhance your cross-channel marketing efforts, including web and in-store traffic, upsells, social channels.
Recency is one of the strongest indicators as to whether a customer will purchase from you again. By focusing on recent customers and fostering brand affinity, we can create a better post-purchase customer experience and help to minimize churn.
At flexEngage, we are known as one of the leading eReceipt company for a reason. Our team of developers, designers, and customer success managers push the envelope in post-purchase marketing design and experience for leading brands.
We’re like that other order tracking system, but less high-maintenance.
We’re the leading eReceipt solution for a reason. Get all the features you’ll need to extend your customer’s experience into the next sale.
Keep your customers in the know about their order: from when it ships, when it’ll deliver, to any delays that may be happening with their order. Communication is key, y’all.
This is the last touchpoint you have with your customers that has the high engagement rates transactional messages usually see. Use it wisely, friend.
Want to learn more about upping your post-purchase marketing strategy from click through ship? Request an evaluation of your post-purchase marketing stack.