PRODUCTS

 

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Transactional communications are opened up to 70% of the time

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Average click-through rates for transactional communications is 15%

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Transactional messages are viewed between 2 and 4 times

 

ENGAGE SHOPPERS THROUGHOUT THE SHOPPER JOURNEY

Until now, updating and personalizing post-sale, transactional messages was difficult and complex as these communications are often controlled by a variety of systems and departments. flexEngage removes these barriers for retailers.

 

PRODUCTS

 
 

Digital Receipts

Personalized email receipts for physical stores that help retailers capture more and better email addresses at the point of sale and improve post-sale engagement and bounce back.

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Printed Offers

Dynamic, customizable messages inserted onto printed receipts that incentivize shoppers to buy again, join the loyalty program, provide feedback and more.

 

Packing Slips

Personalized digital and printed packing slips that improve the last mile shopping experience and encourage loyalty and engagement.

 
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Order + Ship Notifications

Leverage transactional insights to personalize e-commerce order and ship notifications with more relevant and engaging content.

 

White Glove Support

Want help keeping your transactional communications brand-right and customer-centric? Choose our fully managed option and our team will ensure  your transactional messages remain updated and relevant.

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Let us reimagine your transactional communications.

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Packages

Our packages are designed to help you improve post-sale engagement, unify the shopper journey and easily manage every transactional communication.

 
  • IN-STORE

  • PACKING SLIPS
    ORDER + SHIP NOTIFICATIONS
  • Customizable Templates
  • Clickable Product Images + Descriptions
  • Personalized Product Recommendations
  • Loyalty Program Information + Invitation
  • In-Line Product Reviews
  • Dynamic Offers
  • Standard + Adoptive Rate Reporting
  • Store Training + Best Practices
  • OMNI

  • DIGITAL RECEIPTS
    PRINTED OFFERS
    PACKING SLIPS
    ORDER + SHIP NOTIFICATIONS
  • Customizable Templates
  • Clickable Product Images + Descriptions
  • Personalized Product Recommendations
  • Loyalty Program Information + Invitation
  • In-Line Product Reviews
  • Dynamic Offers
  • Standard + Adoptive Rate Reporting
  • Store Training + Best Practices
  • E-Comm

  • PACKING SLIPS
    ORDER + SHIP NOTIFICATIONS
  • Customizable Templates
  • Clickable Product Images + Descriptions
  • Personalized Product Recommendations
  • Loyalty Program Information + Invitation
  • In-Line Product Reviews
  • Dynamic Offers
  • Standard + Adoptive Rate Reporting

 

Valuable Add-Ons

Expand engagement with your packing slips, tap into new revenue, gain shopper insights and improve your results with these valuable add-ons.

 
 
 

Integration + Security

 

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BUILT-IN POS


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API


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SMTP PARSER


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PRINT DRIVER

 

Complete Data Security

flexEngage ensures the highest level of data security, encryption and compliance to help safeguard you and your customers.

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Secure Socket Layer (SSL)

Advanced Encryption Standard (AES)-256

Advanced Encryption Standard (AES)-256

SOC II Type 1 Audit

SOC II Type 1 Audit

CAN/SPAM, CASL + GDPR Compliant

CAN/SPAM, CASL + GDPR Compliant

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WHAT OUR CUSTOMERS SAY

“flexEngage positions Shoe Carnival to be more customer-centered, and gives them post-sale options that align with the way they want to shop.  Additionally, smart email receipts are proving to be highly engaging and an excellent tool for converting customers into our Shoe Perks loyalty program.
— David Groff // Vice President, Administration and Business Development at Shoe Carnival
“flexEngage has been the most successful IT initiative for the retail business this year and a key foundational block in our omnichannel strategic plan.
— Rob Lauzon // Director, IT Omnichannel Solutions at 5.11 Tactical

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