OMS Marketing
Your OMS Marketing Arm
Create a phenomenal post-purchase customer experience, from checkout to delivery.
Digital Receipts that Engage
eComm Notifications that Captivate
Order Tracking that Delights
Packing Slips that Motivate
87% of customers think brands need to put more effort into providing a seamless experience.
Personalized eComm Notifications that Captivate
We’re all about unique, data-driven marketing solutions for retail that help you do more at each stage of the funnel. With open and click-through rates that leave all other post-purchase communications in the dust, order and shipment notifications provide valuable opportunities for retailers to engage with shoppers and optimize their customer retention strategies. Personalized, dynamic order and shipment notifications from flexEngage are designed to mirror your brand, with clickable photos and product images that extend the in-store or online experience and a single-customer view that reminds customers why they love shopping with you. Capture shopper attention and drive incremental sales with our enhanced order and shipment notifications.
A Customized Package Tracking System That Delights
OMS marketing from flexEngage builds more confidence in your brand with a package tracking system that sets client expectations before and after purchase. Customers who know what to expect—and when to expect it—are more likely to have a positive, productive experience with a brand. Not only do you improve the entire customer lifecycle, you also strengthen the brand-consumer relationship by instilling more loyalty and trust. Our shipment tracking solutions are also optimized for data driven marketing, with behind-the-scenes analytics that make it easy to leverage data and streamline every step of the delivery process.
Digital Receipts that Engage
A digital receipt from flexEngage is a smarter, more engaging alternative to paper, PDF and standard email receipts. Our transactional communications platform is customizable to include product recommendations, loyalty incentives, shopper surveys, promotions and much more. With an optimized email receipt design based on your customer’s needs, you can enact a true post purchase communications strategy that completes the customer journey then guides them back to your store. Clear and open communication reduces costs and return rates after purchase, strengthens the customer lifetime value and creates customers that want to buy again and again.
Some of Our Clients
Brand-Driven Retailers Trust Us
Request More Information
Ready to reduce “Where is My Order?” Calls while increasing customer satisfaction? Request more information to learn how you can put your OMS to work and keep your customers happy while inspiring additional engagement.
Got questions? You can email us directly at hello@flexengage.com or call us at 407-502-2871.