Looking to increase the number of product ratings and reviews displayed within search engines and on your e-commerce website? 95% of shoppers consult ratings and reviews prior to purchase, and 86% consider reviews essential to making purchase decisions. With up to 3 out of 4 of today’s customers requesting digital receipts, open rates as high as 80% and click-through rates around 15%, flexReceipts’ Product Ratings and Reviews are an ideal vehicle for capturing the feedback of shoppers at the height of their interest - when their experience with your brand and products is top of mind.
flexReceipts offers a number of options for embedding enhanced surveys within our digital receipts. Here is some of what you can expect:
Easy set-up – use a template or create from scratch
Fully customizable – complete branding control
Store-level reporting options
Proven question library or create your own
Follow-up surveys dig deeper into customer sentiment
flexReceipts’ client, Destination XL experienced the following results:
Survey Completion Rate
flexReceipts will generate an additional 15,000 survey completions this year.
of survey respondents receiving coupons for completing the survey redeemed them within 1 Week
Total Return on Investment
Enhanced surveys are a simple add-on to your existing flexReceipts installation.