Rooms To Go partners with flexReceipts to Enhance Customer Engagement
Nation’s leading independent furniture company to Go Beyond the Sale with enriched digital receipt program
Orlando—August 5, 2014 — flexReceipts, the leading enhanced digital receipts solution, today announced its selection as the exclusive e-receipts provider for Rooms To Go, the nation's leading independent furniture company. This partnership is directly in Rooms To Go’s strategic vision to be the industry leader in customer engagement and satisfaction.
flexReceipt’s patent-pending technology gives retailers the opportunity to offer their customers personalized digital receipts, encouraging customer interaction once the transaction is complete. The flexReceipts platform marries a retailer’s point-of-sale operation with back-end analytics giving them the ability to incorporate product recommendations, unique discount codes as well as embed video and promotions.
“Rooms To Go has offered digital receipts since 2013, but needed a more dynamic solution and switched to flexReceipts for added functionality,” said Tomas Diaz, flexReceipts CEO. “Our enriched digital receipts solution gives Rooms To Go a true post-sale customer engagement tool, allowing them to Go Beyond the Sale.”
“We design our stores to ensure customers get a full Rooms To Go experience, but that experience fell short once the sale was complete,” said Rooms To Go CIO Russ Rosen. “Our partnership with flexReceipts will allow us to continue that state-of-the-art concept after the transaction.”
Rooms To Go will implement the flexReceipts technology in all 200 locations, and the initial receipts will offer custom offers, embedded video and more.
About Rooms To Go & Rooms To Go Kids Rooms To Go Corporation is America's #1 independent furniture company with the nation's largest furniture inventory. With more than 150 locations, the company offers stylish furniture at everyday low prices, original room packages, superior service and fast delivery. The retailer is also the leader in children's furniture through its Rooms To Go Kids chain and offers the widest array of themed room packages for children in the United States. For more information about the company, please visit www.roomstogo.com.
About flexReceipts flexReceipts, the leading enhanced digital receipts solution, offers retailers a post-sale opportunity to communicate with their customers. flexReceipt’s enriched receipts build customer loyalty and drive sales, while allowing retailers to monitor spending habits and shopping trends. The company’s patent-pending software allows retailers to add social media links, videos and customized offers to digital receipts. Go Beyond the Sale. Learn more at www.flexEngage.com.